Terms of service

Acestar is dedicated to safeguarding the privacy of our customers and users. This Privacy Policy outlines the types of personal information we collect from you, how we use it, the circumstances under which we may share it with third parties, and how we keep it secure. This policy pertains to information collected through our website, mobile application, and any related services.

1. Information We Collect

We collect information that you voluntarily provide to us, which includes:

  • Personal Identification Information: Name, email address, mailing address, phone number, etc.
  • Payment Information: Credit/debit card details, billing address, purchase history, etc.
  • Account Details: Username, password, and other information related to your account.
  • Communications: Any communications with us via email, phone, or social media.

2. How We Use Your Information

We use the information we collect to:

  • Process and manage your purchases and provide the services you request.
  • Respond to your customer service inquiries and requests for information.
  • Send you promotional materials, newsletters, and other communications.
  • Improve our website, services, and our customer service.
  • Comply with legal obligations and to prevent fraud.

3. Sharing Your Information

We may share your information with third parties in the following situations:

  • Service Providers: We engage with companies to perform services on our behalf, such as payment processing, delivery services, and marketing assistance.
  • Legal Obligations: If required by law, we may disclose your information in response to a legal process.
  • Consent: We may share information with your consent or at your direction.

4. Data Security

We implement various security measures to maintain the safety of your personal information. However, no electronic storage or transmission over the Internet can be guaranteed to be 100% secure.

5. Your Data Protection Rights

Under the Data Protection Act 2018, you have rights including:

  • The right to be informed about how your personal data is being used.
  • The right to access the personal data we hold about you.
  • The right to request the correction of inaccurate personal data we hold about you.
  • The right to request the deletion of your data, or to stop processing it or collecting it, in some circumstances.
  • The right to stop direct marketing messages and to withdraw consent for other consent-based processing at any time.
  • The right to request that we transfer or port elements of your data either to you or another service provider.

To exercise these rights, please contact us using the information below.

6. Changes to This Privacy Policy

We may update this policy from time to time. The most current version will govern our use of your information and will always be available on our website.

7. Contact Us

If you have any questions about this Privacy Policy, your rights, or how we use your information, please contact us at:

hello@oneacestar.com

This Privacy Policy is subject to changes, and we encourage you to review it regularly.